How do I get my hands on Huck's artwork?
Fortunately for us, unfortunately for you, almost all of the limited products Huck releases sell out immediately. In the past this has led to many headaches, upset customers and broken webstores. To combat these issues, we now announce releases using one of three different methods:
Method 1 : 10/10 Releases
We announce Huck's 10/10 custom figures directly via his newsletter and release new sets every 3-4 weeks. It is usually a surprise announcement and we distribute the pieces to the people that respond on a first come, first serve basis. It's sort of a lottery system. Maybe a raffle. Except you don't lose any money.
Method 2 : 24 Hour Sale Releases
These sets are open run and are available for purchase for 24 hours. The item will be announced in advance and only be available for purchase for 24 hours. After that 24 hours is up, they are gone forever. These are typically pre-order releases and will have a minimum 3-4 week turnaround for delivery.
Method 3 : Clusterfuck Releases
These limited run releases are often associated with small releases of toy APs (Artist Proofs). Usually only 25 or less pieces are available to the public. These are usually announced in advance and made available for purchase at a specific date & time via our store on HuckGee.com. These are handled first come, first serve and no order is complete until the transaction is paid for. Neither we, nor Shopify, allow a customer to "hold" an item in their cart. Until your purchase transaction is completed, the item you show in your cart is available for anyone to buy. Nimble fingers win the day here.
How long will it take to get my order?
We try to ship every order within 1-2 business days. Unless otherwise requested we typically use UPS Ground for domestic orders and USPS for international orders. If there is any significant delay we will notify you ASAP.
Do you ship to international addresses?
Yup, we ship worldwide via UPS and USPS. Please contact us directly with any international shipping questions.
Do you offer Free shipping?
We offer free shipping only on decals, buttons and postcards.
Why don't you offer USPS on domestic orders?
After many expensive and painful shipping experiences we now offer only UPS shipping on domestic orders. We have negotiated the best rates we can offer via UPS. We do not add any additional shipping charges over the base shipping rate. We will never offer USPS on domestic shipping orders. USPS has a terrible business model. USPS can die in a fire.
Can I pick up my order at your studio
No. We run a small shop and work long, odd hours. We generally don't have time to accommodate a studio tour. Plus, we have lots of vicious, blood thirsty, attack dogs on the premises. LOTS.
Can I commission a customized hood-ornament/wedding-cake-topper/log/whatever?
Unfortunately no. We simply have too many projects on our plate to be able to take on custom commissions without charging an arm and a leg for the project... and your first born child... and an albino zebra, preferably of the zany variety.
Will Huck sign something for me?
Possibly. Maybe not. Depends what it is, if you're a nice human being and understand what SASE means. Please contact us directly if you would like to send something in for a signature.
Are you looking for an intern?